Websites, quote and booking forms, and the systems that run the work behind them. You can use one right now — go to ratesmartfinance.com.au and ask for a quote. That's mine, live, on the client's own domain.
A few lines is plenty. I reply within one business day.
Four things, and they stack. Most people start with the first and add the rest later.
Not a brochure. Step-by-step quote forms that only ask what they need at each stage, calculators that update as your customer types, and enquiries that actually arrive — with a backup path, so a lead never quietly disappears.
Built for RateSmart Finance and Artscience Landscapes.
An admin area you log into. Change your own text, photos and prices without ringing anyone. See every enquiry in one place and move it from new, to quoted, to booked — so nothing sits in an inbox for a week.
Built for Artscience Landscapes.
For businesses where the website is the smallest part. Enquiries, pricing, job allocation, run sheets, a driver or field screen with photo proof at the door, stock, and invoicing set up for Australian GST — so a booking becomes a job becomes an invoice without anyone retyping it. Backed up automatically every night.
Built for VANTIX Courier and a regional IT services company.
The hard one. You already have a website and a customer database, they don't talk to each other, and you can't afford to stop trading while it's fixed. I've done exactly that — one platform in place of two, every job, part, price and stock record carried across, and the business trading right through the changeover.
Built for a regional IT services company in Western Victoria.
What was broken, and what it does now. Three of the four you can open in a new tab.
Enquiries were being lost to a form nobody trusted.
Now: a guided quote funnel that asks one thing at a time, a repayment estimator that updates as you type, and enquiries that arrive by a second route if the first one ever fails. It runs on their domain, not mine.
Project enquiries arrived in an inbox and went nowhere.
Now: a site they update themselves, and a board where every enquiry moves from new to quoted to booked. It shipped quickly because the foundation from the RateSmart build was already written and tested — the second client gets the benefit of the first.
A courier run on phone calls, memory and four tools that didn't talk.
Now: one path from the booking on the website through to the driver's photo at the front door. Enquiries, pricing, dispatch, run planning, a driver screen with proof of delivery, and GST invoicing — nothing retyped in between. Backed up every night.
The booking side is public. Dispatch, run planning and the driver screens sit behind a staff login, so I'll walk you through those on a screen-share if it's useful.
An ageing website and a separate customer database, with the real business living in the gap.
Now: one platform doing both — online sales, job management, equipment leasing, school device portals, barcoding and secure staff sign-in. Every job, part, price and stock record was carried across from the old system, and they kept trading the whole way through the changeover.
I don't publish client names without permission. Happy to talk you through it.
No surprises, and nothing starts until the scope is written down.
You tell me what's not working. I ask about the business, not the technology.
I write down exactly what's being built and what it costs, before any work starts.
You get something to click on early, and regularly, rather than a reveal at the end.
It goes live on your domain, in your accounts, and I show you how to run it.
The things people have been burned on before.
I'm Sol. I work from Hamilton in western Victoria, with clients right across Australia — the courier is in Sydney, the finance broker is Australia-wide. Remote is how all of it gets built.
Before I wrote software full time I spent a decade running product and design teams, and years before that working in operations — finance, construction, logistics, manufacturing, hospitality. Most software that never gets used was built by someone who skipped that part. I ask about how the work actually moves through your business before I write anything.
I was also Creative & Technical Director on a consumer platform used by a public audience, where I hired and ran the team. I still build and run it today.
It depends on what you need, so I won't pretend there's a single number. You get a written scope and a fixed price before any work begins — so the figure you agree to is the figure you pay. If you want to change something mid-way, I'll price that separately and you decide.
A marketing site with an enquiry funnel is a much smaller job than a full dispatch system. I'll give you a realistic timeline with the quote, before you commit to anything.
Yes — that's the point. You get an admin area where you change your own text, photos, prices and services. Artscience run their own enquiry board day to day. You shouldn't have to pay someone to change a phone number.
Fair question for a one-person shop. You own the code, the domain and every account, so nothing is locked to me. It's built on mainstream, widely-used tools rather than anything proprietary, and the automated tests describe how it's meant to behave — so another developer can pick it up and know immediately if they've broken something.
No. The courier client is in Sydney and the finance broker operates Australia-wide. Everything is built, delivered and supported remotely.
Sometimes, and I'll tell you honestly which is cheaper. Replacing a system that a business depends on is the hardest kind of job, and it's one I've done — including carrying a full customer history across without the business stopping trading.
A few lines about what's not working is plenty to start. I reply within one business day.